Returns & Exchanges
At Black Pepper, we want you to love your fashion finds, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags. If your purchase isn't a perfect fit, our streamlined process ensures a quick and easy resolution.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the unworn garments with all original tags attached into their original packaging to ensure they are protected during transit.
Ship It Back
Print the prepaid shipping label provided by the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our warehouse team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing